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shipping

  • All items are shipped via US Postal Service to your postal address.
  • We ship anywhere in the world that the Postal Service will deliver.
  • Orders will be sent when all items are ready to ship. If you need something sooner, please order it separately.
  • Multiple orders may be combined into a single order, if all items are ready to ship in the allotted window.
  • Returned items due to incorrect addresses or unclaimed parcels, will be reshipped at the customer's expense.
  • Parcels marked as delivered by the USPS, but claimed as not received, will be turned over for a Federal Mail Tampering Investigation.
  • Once orders are shipped, a shipment notification email will be sent including tracking information.
  • We do our best to protect all items we ship, but if anything is damaged or destroyed in shipping, please notify us immediately with photos and details of the damage.

Shipment Times

Yarn & Kits:

Our yarn is dyed to order, and will ship within 2-3 weeks of being ordered.

Accessories:

Needles, tools, stitch markers, etc. are shipped within 3 business days, unless we are away at a show.

Patterns:

Are sent electronically to your email address and/or via your Ravelry account.