- All items are shipped via US Postal Service to your postal address.
- We ship anywhere in the world that the Postal Service will deliver.
- Orders will be sent when all items are ready to ship. If you need something sooner, please order it separately.
- Multiple orders may be combined into a single order, if all items are ready to ship in the allotted window.
- Returned items due to incorrect addresses or unclaimed parcels, will be reshipped at the customer's expense.
- Parcels marked as delivered by the USPS, but claimed as not received, will be turned over for a Federal Mail Tampering Investigation.
- Once orders are shipped, a shipment notification email will be sent including tracking information.
- We do our best to protect all items we ship, but if anything is damaged or destroyed in shipping, please notify us immediately with photos and details of the damage.
Yarn & Kits:
Our yarn is dyed to order, and will ship within 2-3 weeks of being ordered.
Needles, tools, stitch markers, etc. are shipped within 3 business days, unless we are away at a show.
Are sent electronically to your email address and/or via your Ravelry account.